Privacy Policy

Effective Date: 20-AUG-2025
Last Updated: 20-AUG-2025

Introduction

Blackwell Masonry ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mitchellblackwellparging.com (the "Service").

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our website forms

  • Request a quote or consultation

  • Subscribe to our newsletter

  • Call or email us directly

This information may include:

  • Name and contact information (email address, phone number, mailing address)

  • Project details and service requirements

  • Communication preferences

  • Property information and project specifications

We collect personal information only for purposes that are reasonable and would be considered appropriate by a reasonable person in similar circumstances.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address and location data

  • Browser type and version

  • Operating system

  • Pages visited and time spent on our site

  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our parging and masonry services with your consent

  • Respond to your inquiries and service requests

  • Send you project updates and service-related communications (with your consent for marketing communications)

  • Improve our website and services based on legitimate business interests

  • Comply with legal obligations and respond to lawful requests

  • Protect against fraudulent or illegal activities

We will obtain your consent before using your personal information for purposes other than those for which it was originally collected, except where permitted by law.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party contractors or suppliers who assist in delivering our services

  • Legal Requirements: When required by law or to protect our rights and safety

  • Business Transfers: In connection with a merger, acquisition, or sale of business assets

Data Security and Breach Notification

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure storage of personal information

  • Limited access to personal information on a need-to-know basis

  • Regular security assessments and updates

  • Employee training on privacy protection

In the event of a data breach that poses a real risk of significant harm to you, we will:

  • Notify you as soon as feasible after becoming aware of the breach

  • Report the breach to the Privacy Commissioner of Canada

  • Take steps to contain and remedy the breach

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Under Canadian privacy law, you have the right to:

  • Access: Request access to your personal information we hold within 30 days at little or no cost

  • Correction: Request correction of inaccurate personal information

  • Withdrawal of Consent: Withdraw your consent for the collection, use, or disclosure of your personal information (subject to legal or contractual restrictions)

  • Deletion: Request deletion of your personal information in certain circumstances

  • Portability: Request a copy of your personal information in a structured, commonly used format

  • Complaints: File a complaint with the Privacy Commissioner of Canada if you believe we have violated your privacy rights

To exercise these rights or if you have questions about our privacy practices, please contact us using the information provided below. We will respond to your request within 30 days.

Retention of Personal Information

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. When personal information is no longer needed, we will destroy, delete, or anonymize it in a secure manner.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

Complaints and Privacy Commissioner Contact

If you have concerns about our handling of your personal information or believe we have violated your privacy rights, you may file a complaint with:

Privacy Commissioner of Canada
Phone: 1-800-282-1376
Website: www.priv.gc.ca

For residents of Ontario, you may also contact:
Information and Privacy Commissioner of Ontario
Phone: 1-800-387-0073
Website: www.ipc.on.ca

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Blackwell Masonry
Email: blackwellmasonry@gmail.com
Phone: 519-746-2104